According to Gallup, disengaged workers cost U.S. companies between 450 and 550 billion USD each year in loss of productivity.
That’s a serious amount of money down the drain.
There are many reasons why employees don’t work as effectively as they can, from being badly managed or unhappy, to not having the right training or skills to do their job properly.
Ethical employee monitoring is one of the best ways to not only help you identify when employees are switched off, but also what can help them become more engaged, motivated and productive.
4 Benefits Of Monitoring Employees
Monitoring employees not only allows you to see what, when and how they are working but also allows you to share this data back to the employees themselves.
By seeing exactly how they’re spending their time, employees become positively motivated to be more productive.
Around The Clock Feedback
Keeping an eye on the way your employees interact with customers and suppliers can be a great way to see if they have the right approach and skills to do their job well.
Monitoring phone calls and email communication helps you ensure you provide the right feedback to your staff to support a meaningful improvement in their performance.
Recording all interactions between staff and customers can be very useful when dealing with problems and complaints. If there are any instances of miscommunication or misunderstandings, the record will be able to show exactly what happened and who was at fault (Very useful for giving employees extra peace of mind.)
The very act of monitoring staff helps them perform better.
By knowing that their actions are being monitored and measured, employees are motivated to make the best use of their time and work to a high standard.
As Devasheesh P. Bhave’s study shows, electronic monitoring can have a very positive effect on staff behaviour.
How to monitor your employees
The best, and easiest way, to observe your staff is through employee monitoring software. This type of software can be remotely installed onto all of your company computers, smartphones and tablets. It records what applications and websites each employee are using as well as their communications.
With tailored productivity reports generated for each staff member and all relevant communication recorded, it’s a great way to keep on top of how they are performing.
Over to you
What methods do you use to make your employees happier and more productive?
Let us know in the comments section below!